Business Process Reengineering (BPR) - Definition, Steps, and Examples What is business process re-engineering (BPR)? Business process re-engineering is the radical redesign of business processes to achieve dramatic improvements in critical aspects like quality, output, cost, service, and speed. Discuss 4 business process reengineering cases The role that process management can play in creating sustainable competitive advantage was termed Business Process Reengineering (BPR), and was first introduced by Hammer, 1990, Davenport and Short, 1990. These authors outlined a new approach to the management of processes, which, it was claimed, was producing radical improvements in performance. One of the most referenced business process reengineering examples is the case of Ford, an automobile manufacturing company. In the 1980s, the American automobile industry was in a depression, and in an attempt to cut costs, Ford decided to scrutinize some of their departments in an attempt to find inefficient processes. Business Process Re-Engineering School of Management and Economics 2. 1 BPR Case Study#1 Ford Motors: Reengineering the Accounts Payable Department Results of BPR effort 9Reduction of paper flow (iinvoiceless processingi) Another BPR Examples. Title: Business process reengineering, Healthcare. ABSTRACT As health care costs increase, there is a need for healthcare service providers to look for ways to contain costs and to achieve a higher efficiency at their operating facilities without sacrificing quality. This paper studies a case in employing business process reengineering techniques on ACase Study in Business Process Reengineering Charles P. Seeley Michael Hammer, a leading proponent of business process reengineering, believes that "as many as 70 percent of so-called reengineering projects fail".1 This article discusses such a failed reengineering Case Study: Process Re-engineering, Catalogue Marketing. This Case Study illustrates how Gagnon Associates used process-re-engineering to help a client optimize its new-product development and sourcing functions: The Company. America's oldest direct-mail catalogue marketing company. The Problem Business Process Reengineering for Retail Bank IDRBT Page 1 1. Introduction to BPR 1.1 Business Process: A business process is a group of logically related tasks carried out using a firm?s resources to provide customer oriented results in the support of the organization?s objectives. Keywords: Business process reengineering, business process redesign, business reengineering, methodology, manufacturing, electronics industry, case study, action research RESUME Le Reengineering d'entreprise, ou Business Process Reengineering (BPR), est fonde sur un examen Keywords: Business process reengineering, business process redesign, business reengineering, methodology, manufacturing, electronics industry, case study, action research 1 Forthcoming in Spring 1996 in the Canadian Journal INFOR (Information Systems and Operational Research Keywords: Business process reengineering, business process redesign, business reengineering, methodology, manufacturing, electronics industry, case study, action research 1 Forthcoming in Spring 1996 in the Canadian Journal INFOR (Information Systems and Operational Research DEFINITION Reengineering is the fundamental rethinking and radical redesign of business p